Why Walgreens? A Serious Question. Does Anyone Do Walgreens?

I Walked Out of Walgreens This Weekend After Doing a Really Great Deal Quite Confused.

Does Anyone Love Walgreens? Why?

After My Experience and Even After Getting a Great Deal, I am Not Sure What it Will Take to Get Me to Go Back.

I really would love some feedback on this. Who shops Walgreens? Why do you shop Walgreens? Why should I shop Walgreens?  I had a bad experience the other evening that I have never had in all my dealings with Rite Aid and CVS. It was my first time to go redeem the Walgreens "bucks" I had that were expiring.  

Here's What Happened:

I realized I had $6.50 in "bucks" that were expiring on Saturday. They were to be used at Walgreens. I will admit I did not take the time to check the Walgreens coupon policy before I went to the store. I just blindly figured it was in line with Rite Aid and CVS.  I was of course wrong.

I went and saw Huggies diapers on sale for $7.99. I had a $1.50 off manuf coupon. I had that $6.50 in Walgreens "money". So... free diapers?

Only, no.

When I went to the check out, there was not a line. The clerk scanned my Huggies. Then, he scanned the first out of three Walgreens "bucks". It beeped and refused to take it. He tried and tried and tried. Then he said the problem was that his manager had already changed the systems over to the Sunday deals and that's why the bucks that expired that night, that Saturday, were not going through. So, he called the manager to come override it.  

She comes over and looks and goes "OH. You are trying to use 4 coupons on 1 item. You can use all these coupons together, but you must have 4 items in your ticket to use 4 coupons."   WHAT??!! They consider the Walgreens "bucks" to be coupons. And the computer wont take them, even if your use is legitimate, if you don't have enough items in the ticket.

That is CRAZY to me. What is the point of getting "money" back if you can't use it like you would a gift card or whatever?? I was annoyed and red faced, but still polite. But, at this point there is a line of 5 people behind me. So I am embarrassed, too.  My fault for not knowing the policy, I get that. But STILL! That policy is MADDENING. 

What is the point of allowing STACKABLE coupons if you have to go add more items to be able to use them?

I ended up still getting a decent deal. I added 3 of the Dove Chocolate bars that were on sale for 49c ea to the ticket. And, voila! That made 4 items and the computer let me use $6.50 in Walgreens "Bucks" and $1.50 in Huggies manuf coupon.  

I walked out severely annoyed and only spending about $2 for a Jumbo pack of diapers and 3 candy bars.  

I also decided not to go back and be frustrated like that again.. Unless someone can explain to me why I should give it another shot?  To me, it just felt like Walgreens has policies that SEEM coupon friendly so that they get more shoppers, when really, they are just a huge hassle.